Better Beans: Q Grading, Acidity and Scoring Quality Part One

Several years ago I pulled into a gas station to fill up my car. Those who know me also know I have a penchant, some may say affliction, for vintage British sports cars. The car in question was a British Racing Green Austin-Healey with a vanity plate that read Kaladi. The particular station had an espresso cart operated by a new roaster in town. Upon seeing the plate on the car the young man came out and informed me that "they had better beans."

"How are they better? I queried.

 "They buy better beans," he responded.

 "That's interesting," I replied, "I'm the coffee buyer for Kaladi and I am very particular about coffee quality so I would be interested in how your coffee is better."

"They buy better beans," he said and walked off.

If there is one thing for certain its that every coffee roaster only buys the very best beans. Whether its a narrative of their intrepid globe spanning coffee buyer or some statement of how selective their requirements are, it seems that every coffee roaster would like you to believe that they have the sole purview over quality. But how does one define quality in the coffee industry? It's a worthwhile question, and one open to contention.

For the most part, when a roaster claims they buy the best beans, they are referring to the grade of coffee.  There are a few different ways in which coffee is graded. What they most have in common is that the fewer number of defects, those things that would have an adverse effect on the flavor, the higher the grade. Defects could be things like blackened beans, or sour beans, insect infected beans, or diseased beans, moldy beans or fermented beans, or simply things that are not beans at all, like sticks or stones.

To aid in this removal of defects, it is helpful if the beans share a similar size and density. Bigger beans are equated to healthier beans: greater density in beans is generally equated to higher elevation. When the beans are the same general size and density they flow through the pulping and milling equipment more effectively. Consistency is also necessary when using color sorting devices that separate defective beans using spectronomy. Uniform bean size and density was once more important to roasters as well to ensure a more uniform roast, albeit newer technology in roasters has rendered this less important today.

There is a confusing array of terms to designate a coffee's grade, there being no globally recognized lexicon indicating grade. Some countries use names to designate grade, like Supremo, Extra Fancy, Kohlinoor; others use various letter or number designations, such as Grade 1, AA, SHB, SHG, etc. Additionally, these grades may be different according to the import market: a AA grade may not be the same for the US as for Europe. Generally speaking, though, the higher the grade, the bigger, more uniform density the beans are with the fewest allowable defects.

Grading is done at the export mill, often just before export. As the coffee is bagged it is marked with an identifying number indicating its lot. A lot is a set number of bags that will fit into a shipping container, usually 250, assuming that the bags are around 70 kilos or 150 or so pounds. Of course, different countries will have different size bags as well so this will affect the number of bags in a lot. Lot sizes can also be smaller in cases where a buyer has specified a particular preparation or segregation of a coffee. But it is this number assigned that is ultimately important as this will theoretically follow the coffee to its destination. A coffee bag will have a total of three numbers for identification; the first designates its country of origin, the second the export mill that prepared the coffee, the last the individual lot.

Along the way the coffee will be evaluated by cuppers. Historically this has been the purview of the exporting firm and the importing firm. In practice today, this model is more variegated, but suffice it to say that these cuppers are operating within the "trading" of coffee and so are often called trade cuppers. Trade cupping concerns itself largely with identifying faults and defects in flavor that grading misses. The role of the trade cupper is to act as a gatekeeper for exporter or importer. The last thing these firms want to have happen is for a lot of coffee to be rejected by the buyer because of a fault in the flavor. Best to catch these things before the coffee has left the port. Trade cupping concerns itself with identifying faults such as ferment, mold, past crop, taints from improper preparation or storage, anything that would mar the coffee's flavor and risk rejection by the end buyer, whether that is an importing firm or a roasting firm.

In order to assess coffee for defects the coffee is roasted very light so that certain taints, especially ferment and mold, are more pronounced. At a certain point in roasting, the roast itself can make it more difficult to suss out these faults but they are still there. The fact is, if you are cupping a number of coffees on a cupping table there's no time for subtlety. You want things to slap you in the face. You are not looking for the finer points of the coffee's character, only making sure that you and your firm are protected from a rejected shipment. Trade cupping is not necessarily about determining quality as it is about ensuring that the coffee is fit for export. That being said, experienced professional trade cuppers are astute identifiers of real quality. They can recognize virtually all aspects to a coffee's growing and preparation in just 5 cups. Some of these cuppers work for famous estates and exporting mills crafting signature flavor profiles from their production area or estate.

The concept of flavor quality, however, is a far more complicated concept to come to an understanding on.  One could erroneously believe that there is some sort of objective standard we could agree on, but here we move away from taste faults into the realm of taste preferences. For the better part of the last century coffee was experienced as a blend. These blend profiles, at least at first, were a roaster's signature, their trademark. Its helpful to remember that Maxwell House Coffee gets its name from the Maxwell House Hotel, who awarded the contract (and name) based on winning a tasting competition. Hills Bros, too, was well regarded for the "Arabian" blend featuring Mocca and Java coffees.

Over the years, though, these brands began competing on price and this put pressure on the coffee buyers to reformulate the blends for price. Before this change in priorities, coffee buyers had specific taste requirements in order to shape the blend. Not only would the coffee need to be clean and defect free, it needed to fulfill a particular taste profile within the blend. This devolved into hopelessly muddled blends, largely indistinguishable from one another where coffee buyers sought the cheapest possible coffee that offended the fewest number of people. With blends consisting of a dozen or more individual components, it is fairly simple to replace one with another and the consumer would be unable to notice any change.  Along with cheapening the beans themselves, there was a push to reduce weight loss during roasting with lighter and lighter roasts, becoming known as "Continental" or simply "American" roasts.

By the 1960's, the lions share of the U.S. coffee market was dominated by just a few roasting firms: Smuckers, who has Folgers; Kraft with Maxwell House; Nestle and Sara Lee. Most coffee sales were through the grocery isle, and couponing dictated who garnered the most sales. As the flavor quality declined in these brands the number of new customers to coffee waned. And for those who continued drinking this swill, the amount of sweeteners and "creaming agents" increased. The National Coffee Association conducted a yearly winter drinking survey and consumption was decreasing every year well into the 1980s.

But it wasn't only about price in blending coffee beans, there were a number of smaller, regional roasters that still relied on flavor quality to lure customers. Some of them date back to the early days of coffee in America like Gillies Coffee of New York. Others were a direct response to the ever worsening quality in commercial coffee, a return to quality, such as Peet's Coffee in California.  These roasters distinguished themselves from the commercial canned coffee by retaining the darker, European style of roasts and sourcing out quality beans that could stand up to such roasts. Ever so slowly, a new breed of roaster began to grow in America, what now is referred snarkily as the second wave.

Roasters such as this relied on specific flavors of coffee that represented their brand. Whether packaged as a single origin or a signature blend, coffees were chosen for their flavor profile. A coffee buyer for these firms would seek out coffees based on these profiles. Some were the "classics" of coffee: Sumatra and Kenya, for example. Others were less well known here in the states, but came from respected estates that had for years prepared special coffees for the European market. These coffees were more carefully sorted and processed, for more exacting coffee buyers. Sometimes you will still see a coffee identified as "European Prep."

In any case, a coffee buyer for these firms expected high quality beans from their sources and rather than trade cupping the coffees for defects, they instead cupped for profile. Rather than roasting the samples very light, the samples would be roasted closer to production temperatures to tease out the potentials of the coffee. In this way a coffee buyer would be able to see if the coffee would fit with the profiles they wished to promote. A coffee buyer here would still be expected to recognize taste faults, but their primary objective was looking for favorable flavor attributes whether that was part of a blend or a stand alone coffee.



Depending on the size of the firm, such cupping would include samples, from production as well to ensure the roasts were coming out right. While this type of cupping differs in style and intent from trade cupping, it was never really identified separately as such. One could call it profile cupping or production cupping, but rarely would someone differentiate it, referring to both simply as cupping.  It was, generally speaking, new territory anyway, and there existed a lack of common language for this type of cupping.

This would become problematic as time progressed. Without a lexicon to describe quality, it made it difficult to define quality. The materials at the time focused around faults and defects, barely mentioning favorable taste attributes beyond something like, clean, balanced, smooth and so forth. So, if you wanted to set out to buy the best coffee you would be hard pressed to describe exactly what that meant. So we can forgive the young man in the beginning of this story for not being capable of defining what he meant by having better beans. The problem was systemic to the trade.

In 1982 many of these roasters gathered together to create a "common forum" to promote quality coffee. The idea was to unite those in the coffee trade to a common purpose: to serve as a sounding board and educate the public; and to generally be a source of support in a world of coffee mediocrity. This group became known as the Specialty Coffee Association of America and is today the world's largest coffee association. Over the years, the SCAA has attempted a number of initiatives designed to promote coffee quality, and naturally one of these would be to develop a standard of what "specialty" coffee is.

Much of this early work consisted of developing guides for common usage. Ted Lingles's 1985 handbook, The Basics of Cupping Coffee, now in its fourth edition, was one such handbook. In it, he outlines his objective stating that it was "written as a sales and marketing tool(,) to promote specialty coffee, adding further that it was "designed to initiate discussion on the most appropriate and descriptive terminology" and "does not presume to be the definitive text."

In addition to producing material, the SCAA began hosting seminars on cupping specialty coffee during its annual exhibition and trade show. In the past, learning to cup coffee was sort of an arcane endeavor, usually reserved for those in the business. Traders would learn from other traders, roasters would learn from roasters. Coffee buyers were often somewhere in between. On the one hand, they needed to be conversant with traders to access quality coffees, but on the other, needed to understand what worked from a production standpoint. A good coffee buyer would need to learn how to navigate these two perspectives. I have known too many roasting firms where there existed an acrimonious divide between the coffee buyer and roaster on what constitutes good coffee. Usually this resulted from a coffee buyer who spent a fair amount of time "in the field," who becave acclimated to trade cupping and lost the  perspective of customer preferences and expectations.

So, establishing a common vocabulary for coffee quality would be a good thing, and training would seem to be the perfect endeavor for the SCAA since its mission is to promote specialty coffee. To this end, it has adopted a program called the Q-Grader Certification that sets forward a systematic framework for evaluating and describing specialty coffee. Using the cupping form originally set out in the Coffee Cupper's Handbook it establishes a training program to certify participants to identify and rate specialty grade coffee. The Q certification is as good as any metric to create a normative vocabulary for assessing quality.

Sadly though, the SCAA has made the same mistake in perspective.

How this mistake in perspective played out is the subject of part two.












Mortar and Pestle named official grinder supplier for World Barista Championship

(Los Angeles, CA) Organizers from the Barista Guild announced today that the Mortar and Pestle will be the official grinder for this years World Barista's Championship. "We wanted to emphasize the hand in handcrafted espresso beverages and thought what better way to do this than doing away with mechanized grinding equipment," Nicholas Gramby, head of product procurement for the Barista Guild, said.

The decision recognizes the general movement within the industry of late, eschewing technologically advanced equipment in favor of simpler devices that focus more attention on the preparer than the misdirected focus on the product. "Customers want a show, Nicholas explained, "they could never hope to have the sophisticated taste and knowledge of a skilled barista but this way we can educate them about terroir and processing methods." 

It is hoped that the addition of the mortar and pestle into Third Wave coffee bars will help slow the line times down another 3 to 5 minutes, allowing baristas to more fully develop their coffee lectures to eager, uninformed customers. "Currently, our line times are averaging around 15 minutes, that's just not long enough to fully explain to the customer where their coffee is coming from," one barista said. 

While it is too early yet to judge the potential success of the new model, many high end coffee bars are already adopting the mortar and pestle along with the return of propane-fired, piston-lever espresso machines, and finally, finally, ridding the stores of condiment bars. "We want customers to fully appreciate the coffee as we intended it," a spokesperson said. "Plus, they really make a mess over there." 

Asked about any concerns about how the longer times may affect customer loyalty, Nicholas was quick to point out that they are already at work on a model that eliminates the customer altogether. One concept being promoted would include stadium seating in lieu of a cusomer queue so that Baristas can practice their craft without customer interuption. "We're very excited about this new model, I mean, customers are just such a hassle"

"Just think of what we could do without them!"

Fourth Wave Coffee Shop Opens

(Portland, Oregon USA) A new coffee shop opens today in Southeast Portland billing itself as the first Fourth Wave coffee shop in the world, pioneering a new model in retail coffee. The new store, called The Cupping Room, attempts to recreate the environment of a cupping contest by offering coffee only in sample form. Customers are allowed to purchase a cupping spoon and slurp and spit a variety of seasonal coffees. "Most third wave coffee shops pride themselves in their limited offerings, the best refusing cream and sugar," Elliot Frenton, The Cupping Rooms manager said. "We wanted to take it to the next level and offer our coffees as they are supposed to be experience, on the cupping table." Elliot went on to explain, "Great coffee shouldn't be consumed, it should only be tasted."

The new model represents a culmination of efforts by industry professionals who, for a long time, looked down on the consuming pubic. "Customers don't really know how to properly enjoy coffee," one expert explained. "Its up to us to educate them."

The new store will feature an array of coffee samples from around the world, emphasizing natural processed coffees in micro-lots of 1 bag or less. Customers are provided spit cups and those who choose to swallow their samples will be held in contempt and ridiculed just as soon as they leave the store. The store will also feature music from reel to reel tapes since vinyl is so over.

Cambodia announces new DPP coffee.



(Phnom Phen) Coffee farmers in Cambodia today announced a new process coffee for the high end specialty coffee trade, DPP. The process is unique in the world and was discovered by farmers in the Ratanakiri region already famous for its civet processed coffee. Farmers discovered that much of the coffee passed from the civet was being consumed by feral dogs in the area before they were able to harvest the beans. Farmers then traced down the scat of the dogs and were delighted to discover all was not lost. The resulting double ingested coffee produced a unique flavor that the farmers realized would have appeal to the increasingly specialized coffee market. "Nowadays, it seems everybody's getting into the mammalian excreted coffee craze, not just civets, but monkeys and elephants, too. Having our coffee pass through two mammal's digestive tracks gives us a clear advantage," coffee farmer Thun Yesman said. This new coffee is designated as DPP, Double Pooped Process and promises to be the most expensive coffee yet in an already crowded market.

Is Coffee Tasting Useless or just Bullshit?

It would seem that coffee has an identity problem. Specifically, a low self-esteem problem. In a vain effort to make itself recognized seriously it has borrowed taste terminology and quality identifiers from another, more reputable industry: wine. For years I have heard of this image problem with coffee, in how do we get consumers to respect the care and effort that goes into the creation of high-quality coffee? The answer appears to be to ape another's reputation hoping it will enhance ours. We're like the unpopular kid hoping that if he wears the same clothes as the popular kids he will finally get some respect.

Of course, for much of coffee's history here in the States, it was always a drink of the masses controlled by a few commercial conglomerates that chiefly gained market share through couponing and promotions. There was little in the way of customer loyalty to brands and so each attempted to out-price the other, knowing that customers' principal motivator was price. This resulted in a few brands that maximized profitability by managing blends that incorporated the cheapest beans, and roast profiles that minimized shrinkage. From the consumers perspective there was little reason for loyalty since all of the coffee brands tasted largely the same: thin, acidy, and stale.

Making matters worse, the market in which all were competing was shrinking. The National Coffee Association performs an annual winter drinking study each year and the trend was unmistakably down from WWII right through the 1980s. The blame for this shrinking market varied, mostly centering around the idea that younger consumers were more interested in soft drinks or energy drinks and coffee couldn't compete in this new market. It just wasn't hip anymore. Not only were fewer people drinking coffee each year, those that did were using more "sweeteners and whitening agents."

Not until a few intrepid individuals came along and introduced customers to high-quality coffee, craft roasted, inspired by traditional European roasters, that the real culprit in the declining market share was exposed: taste. When an alternative to the thin, acidy, stale excuse for coffee was offered, customers responded, consumption trends reversed, and Specialty Coffee was born.

A funny thing happened on the way to the revolution though, we became Specialty Beverage Retailers rather than Specialty Coffee Roasters. Instead of continually innovating coffee quality, coffee bars diluted the focus, dumbed down the process, and promoted the next hit drink from a blender. That's what the Third Wave Movement is suppose to be all about, correcting this back to be about the coffee. That's a good thing that deserves support.

The Specialty Coffee Association of America has been instrumental in this movement. What began as a small group of like-minded souls dedicated to raising awareness of quality coffee has grown into a serious market changer. With the establishing of the Barista's Guild, the Roaster's Guild, the Brewer's Cup, Cup of Excellence and Q Certification, much has been accomplished to improve the knowledge and skills of coffee professionals. Today there is a veritable army of young coffee professionals eager to share their passion for coffee with the public. Coffee cuppings are no longer the purview of just coffee roasters, they can be found in any number of coffee bars.  Baristas are commonly heard deftly describing the coffees they are preparing.

But, as Alexander Pope said, a little learning is a dangerous thing. What dominates coffee conversation today is pretentious snobbery masquerading as intelligent analysis or helpful information. Here is one example of what I mean from a popular website describing a "94 point" coffee:

Crisp, finely structured, quietly distinctive. Dark chocolate and a shifty, anise-toned fruit (orange, blackberry, grape) dominate in aroma and small cup, with backgrounded complications of cedar and butter. Creamy, full yet buoyant mouthfeel. Berry and chocolate in particular persist in a rich, deep finish. Round, quietly balanced in three parts milk.

Okay, this description jumps the shark from being simply useless to utter bullshit. It is not about the coffee but about the taster. But this nonsense is now commonplace. Few coffee professionals would go this far attempting to bullshit their clientele but some get pretty close. Most these days limit themselves to random lists of various fruits, candies, and the occasional dessert dish, such as, look for: peach, mango, tamarind; or, apricot, marmalade, orange zest. Its as if they got stuck in the enzymatic and forgot about sugar browning and dry distillation in the aroma spectrum. Others are so caught up in describing the variety of the coffee tree and the ancestry of the farm that any hint of a flavor description is lost in the miasma of horticulture and geography.

Now, we all know that bullshit exists and we like to think we are pretty good at being able to recognize bullshit when we see it, but the problem here I think is that we are so steeped in bullshit that its difficult to recognize its source. I suggest that this problem stems from our image problem and adopting wine terminology, and hence wine quality identifiers, when describing coffee. What's worse, its as if there is only one style of wine, white, that counts as truly worthy. Interestingly, it has been observed that there are nearly three time the number of compounds that make up the flavor of coffee compared to wine and yet we have narrowed ourselves to just a sliver of our potential.

What makes this bullshit rather than merely misguided is the adoption of the pretentious attitude that shifts the attention from what is being described to who is describing it. Many have become so enamored with this terminology that it has affected the way we roast, coming full circle back to thin, acidy coffee. We have inadvertently created an echo-chamber on coffee quality that leaves out the most important player: the customer. As one friend remarked: the SCAA is not a market segment.

Many years ago when the Specialty Coffee movement was in its infancy I began offering coffee cuppings for the public. It became immediately apparent that the methodology was too cumbersome and participants were unable to come to any sort of agreement as to what they were tasting. It was largely a free-for-all in "I taste this" and "I taste that" sort of anything goes mentality. Thankfully, the Nuz de Cafe kit became available and with this and other props I was able to get a handle on producing repeatable results by adapting a methodology that incorporated simple ways to test cognition. In this way it became about the coffee and not about me, the taster. There is much literature on the subject of taste and odor perception and the follies inherent in memory and one needs to be cognizant of these foibles in order to connect with consumers. Ultimately what we had to do was establish a consistent terminology that was experiential to the customer. If the customer does not experience what is described there is no basis for loyalty.

In contrast, third wave coffee bars have become the bastions of puffery, the retail beverage equivalent to golf: Never have so many paid so much to look so good while performing so poorly.

I recently visited a third wave coffee bar that featured a local third wave roaster. This roaster, I was informed, "cures" their coffee for two weeks before delivering to their clients. For $2.50, I was carefully prepared a cup that would have been indistinguishable had I stopped by 7/11 on the way over and placed it side by side. Instead of the flowery rhetoric that the barista articulated to me during preparation I could sum the flavor up in three words:

Thin, acidy, and stale.